Frequently Asked Questions
Everything you need to know about your Dita Von Teese Lingerie order.
How do I determine the correct size for my lingerie?
We provide a comprehensive size guide on each product page. Our collections use standard US/UK sizing. If you are between sizes, we generally recommend sizing up for bras with intricate lace or non-stretch fabrics to ensure the most comfortable fit.
What are your shipping options within the USA?
We offer standard ground shipping via USPS or UPS, which typically takes 3-7 business days. Expedited shipping options, including 2-day and overnight delivery, are available at checkout for an additional fee.
What is your return policy for intimate apparel?
Due to the intimate nature of our products, we accept returns on unworn items with all original tags and hygienic liners intact within 30 days of purchase. Items that show signs of wear or have had tags removed cannot be returned.
How should I care for my Dita Von Teese garments?
To preserve the delicate lace, silk, and embroidery of your lingerie, we strongly recommend hand washing in cold water with a gentle silk/wool detergent. Lay flat to dry and avoid machine washing or tumble drying.
Are your products authentic Dita Von Teese designs?
Yes, we are an authorized retailer of the official Dita Von Teese Lingerie line. Every piece is designed in collaboration with Dita herself, focusing on vintage-inspired aesthetics and modern functionality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.